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Maintenance

EMERGENCY WORK ORDERS - after normal working hours

In the event of any one of the emergencies below, residents should call anytime 24 hours a day / 7 days a week: 863.494.4343

Residents will be charged a nuisance fee if the emergency number is dialed and the situation does not fall under the emergency items listed below.

Emergency Issues:

  • Apartment front or rear entry doors: If not shutting and/or locking, this is an emergency issue. 
  • Appliances not working - this is only an emergency issue if the appliance stops working on Friday afternoon, Saturday, or Sunday. Appliances include water heater; refrigerator; air conditioner; stove/range. 
  • Bathtub: Not draining - only an emergency issue if occurs on Friday afternoon, Saturday, or Sunday.
  • Commode: Stopped up/not flushing correctly: If you only have one commode this is considered an emergency issue. 
  • Gas leak inside or outside the apartment.
  • Heat: No heat in your apartment is an emergency issue IF the outside temperature is below 55 degrees. DO NOT use stove/range as a heat source. 
  • Issues that are life-threatening or hazardous to health or cause major damage to the inside or outside of the apartment. 
  • Kitchen sink: Not draining - only an emergency issue if occurs on Friday afternoon, Saturday, or Sunday. 
  • Lost Keys - locked out of the apartment. If you have locked yourself out of your apartment or lost your keys - neither is an emergency. 
  • No electricity in the apartment
  • Waterline broken: Line cannot be shut off.